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Our Workforce Management software is ideal for retailers with a branch structure or for large franchises. Here, employee capacity planning and scheduling often become very challenging. Over- or understaffing of employees can lead to an unsatisfying shopping experience for your customers. Scheduling the right people with the right skills at the right time will increase customer satisfaction and reduce waiting times - especially in seasons of high demand such as holidays.
In times of increased flexibility and multi-channel strategies in (online-) retail, it is normal that people purchase things around the clock. Furthermore, longer opening hours in retail or open Sundays pose new challenges. gfos.Workforce provides you with new way to work cost-effectively. The basis is a detailed analysis and a consistent consideration of all demands, such as receipts, cash transactions or customer frequency measurements. This allows you to calculate the future workload accurately using a forecast. In this way, those responsible for planning receive important insights that can be taken into account during shift scheduling. The connection to the time tracking system also helps you to keep track of your employees’ hours, overtime, attendances and absences. Therefore, you can use Workforce Management software to facilitate flexible working hours while increasing the motivation of your workforce.
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Are you interested in making your HR processes more digital, while respecting your employees' needs at the same time? Your staff is your most important asset. Make sure that everybody is motivated and flexible in their daily work. Get information about our Workforce Management software. We will gladly advise you on your way towards digital business processes.