Main Features

GFOS PACS center - all services under one umbrella

We provide you with a wide range of services so that you always have quick access to all functions of the GFOS application.

We carry out all software maintenance services in close consultation with our customers. You have the option of tailoring the specific GFOS PACS services to your needs via individual service level agreements. For specific requirements or further services, a central contact person at GFOS is available to assist you.

Overview of the GFOS PACS Center in the GFOS.known Cloud

Your benefits

The advantages of GFOS PACS

Single Point of Contact

Central point of contact for all GFOS-related tasks

Update / Security Patch

All updates and patches released by GFOS for the system components from the operating system onwards are installed regularly.

Supervision and monitoring at GFOS level

In the event of failure of the services relevant to the GFOS application and the terminal peripherals, alerts are triggered

Innovative software

Regular updates of the GFOS software

Support from the hosting provider (e.g. AWS, MS Azure, OTC, etc.)

Support for any scaling and performance requirements

All features

The functions of GFOS PACS

Monitoring of all services relevant to the GFOS application
Integration into the knownCloud Security Information and Event Management (SIEM)
Monitoring and support of the terminal peripherals
First/second level user support for access to the application
Configuration/support, updates and patches for the application and system components (Appl. Server, Rev. Proxy etc.)
Database management, support and optimization
Technical interface management
Single point of contact for the GFOS system environment
Expert advice on backup and restore
Central overview and possibility of log evaluation
Cyclical penetration tests