In dynamic markets, precise workforce planning is a decisive factor in increasing productivity, reducing costs, and sustainably increasing employee satisfaction. With our flexible workforce planning solution, you can manage comprehensive shift models, availability, and qualifications centrally on one platform. Different levels offer the right range of functions for enterprise customers and medium-sized companies with growing needs.
Bundle Workforce Planning
System basics & master data
System basics & master data
Management of all organization-specific and cross-module master data, such as organizational units, holiday calendars, and system settings.
Single sign-on integration
Single sign-on integration
Automatic user login through central password management.
English user interface
Automated reports & tasks
Automated reports & tasks
Automatic sending of evaluations and reminders, such as balance lists or upcoming birthdays.
Planning structure & master data
Planning structure & master data
Planning-related data and configuration of resource planning, e.g., qualifications, services, planning rules.
Shift scheduling
Hour-based scheduling
Availability & requests
Availability & requests
Employees can specify their work preferences and preferences for employee-friendly scheduling.
Service exchange platform
Service exchange platform
Employees exchange services independently – based on rules and subject to approval.
Cost-optimized scheduling
Cost-optimized scheduling
Visualization and control of planned and actual workforce costs.
Staffing capacity planning
Staffing capacity planning
Based on sales, orders, customer frequency, number of calls, and other demand drivers.
Automatic planning suggestion
Automatic planning suggestion
Automatic creation of workforce plans, taking into account all planning rules, qualifications, and employee availability.
Forecast
Forecast
Forecasting future demand drivers based on historical data and events using established forecasting methods.
Payroll interface
With a wide range of payroll interfaces, GFOS ensures seamless transfer of your time data to your payroll system.
GFOS Intelligence
Use HR analytics dashboards to compare and analyze data and utilize our AI assistant Atlas—available in three packages.
Learn moreBundle Support
24-hour access to the customer portal
Get the latest information, downloads, and documentation via our customer portal. Create and track your support tickets.
10x5 support
Our support team is available by email between 8 a.m. and 6 p.m. Tickets are processed in accordance with the GFOS standard maintenance contract.
Outbound calls
A question can be quickly clarified with a phone call. If necessary, GFOS Support will arrange a call with you to resolve a ticket.
Customizing and training for call-off quotas
Freely available quota for use in customizing and training. The service days have different values between silver and gold. (5/10/15).
Enhanced SLA
SLA with faster response times and priority over customers without enhanced SLA. Includes extended ticket report with Excel export, response time, and processing time in the customer portal.
Extended support language
Our experts are happy to assist you in English.
Inbound calls
You can call our GFOS support team directly between 9 a.m. and 5 p.m. to clarify any questions you may have.
Onboarding
Annual, free onboarding training from our in-house consulting team for new users in your HR administration (max. 2 hours via Teams).
All-inclusive package for terminals
For more information visit our "Peripheral device page".
Learn moreRoadmap presentation
Once a year, GFOS Product Management organizes a meeting for our Gold customers to explain the development roadmap and answer questions about product development.
5
10
15
12 h
8 h
4 h
