In dynamic markets, precise workforce planning is a decisive factor in increasing productivity, reducing costs, and sustainably increasing employee satisfaction. With our flexible workforce planning solution, you can manage comprehensive shift models, availability, and qualifications centrally on one platform. Different levels offer the right range of functions for enterprise customers and medium-sized companies with growing needs.

Bundle Workforce Planning

Intelligent use of staff with GFOS: Our software solution is flexible and adapts to your requirements: Depending on your needs, you can choose between different function packages – from the entry-level package to the full suite.

Basis

System basics & master data

Management of all organization-specific and cross-module master data, such as organizational units, holiday calendars, and system settings.

Single sign-on integration

Automatic user login through central password management.

English user interface

Automated reports & tasks

Automatic sending of evaluations and reminders, such as balance lists or upcoming birthdays.

Workforce Planning

Planning structure & master data

Planning-related data and configuration of resource planning, e.g., qualifications, services, planning rules.

Shift scheduling

Hour-based scheduling

Availability & requests

Employees can specify their work preferences and preferences for employee-friendly scheduling.

Service exchange platform

Employees exchange services independently – based on rules and subject to approval.

Cost-optimized scheduling

Visualization and control of planned and actual workforce costs.

Staffing capacity planning

Based on sales, orders, customer frequency, number of calls, and other demand drivers.

Automatic planning suggestion

Automatic creation of workforce plans, taking into account all planning rules, qualifications, and employee availability.

Forecast

Forecasting future demand drivers based on historical data and events using established forecasting methods.

Interface Package

Expand GFOS with 3, 6, or 9 interfaces for greater convenience.

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Payroll interface

With a wide range of payroll interfaces, GFOS ensures seamless transfer of your time data to your payroll system.

SAP integration

Fully integrate your GFOS system with SAP.

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GFOS Intelligence

Use HR analytics dashboards to compare and analyze data and utilize our AI assistant Atlas—available in three packages.

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Discover our other bundles

Time & Attendance and Access Control

Bundle overview

Bundle Support

Our support packages offer you the right support for every project and operating phase. Whether you need basic support or comprehensive assistance with short response times, you can choose the package that best suits your requirements. A support package is an integral part of the overall scope to ensure long-term support and system availability.

Support

24-hour access to the customer portal

Get the latest information, downloads, and documentation via our customer portal. Create and track your support tickets.

10x5 support

Our support team is available by email between 8 a.m. and 6 p.m. Tickets are processed in accordance with the GFOS standard maintenance contract.

Outbound calls

A question can be quickly clarified with a phone call. If necessary, GFOS Support will arrange a call with you to resolve a ticket.

Customizing and training for call-off quotas

Freely available quota for use in customizing and training. The service days have different values between silver and gold. (5/10/15).

Enhanced SLA

SLA with faster response times and priority over customers without enhanced SLA. Includes extended ticket report with Excel export, response time, and processing time in the customer portal.

Extended support language

Our experts are happy to assist you in English.

Inbound calls

You can call our GFOS support team directly between 9 a.m. and 5 p.m. to clarify any questions you may have.

Onboarding

Annual, free onboarding training from our in-house consulting team for new users in your HR administration (max. 2 hours via Teams).

All-inclusive package for terminals

For more information visit our "Peripheral device page".

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Roadmap presentation

Once a year, GFOS Product Management organizes a meeting for our Gold customers to explain the development roadmap and answer questions about product development.

12 h

8 h

4 h