Technology Consulting

Our Solution

In order to optimize communication channels such as business processes, GFOS Technologieberatung GmbH supports you from the point of analysis up to the complete operational concept.

Your Benefit

Active and competent support of your servers, operating systems and your database with our service package ProAktiv. Support with scalable highly available systems, storage service consulting, backup/restore concepts, database management, VoIP, speech time recording.

ProAktiv - Service Package

With our service package ProActiv we offer you active support of your servers, operating systems and database.

Requirements

  • existing X/TIME® service contract with GFOS mbH
  • remote access to the X/TIME® database server

Scope of Support

Periodic Database Administration:

  • Usage
  • Sizing
  • Evaluation of LOG files
  • Tuning for performance shortfalls
  • Dtabase patch updates


Periodic Operating System Administration:

  • Evaluation of LOG files
  • Tuning for performance shortfalls
  • Operating system patch updates


Periodic X/TIME® Server Administration:

  • Usage
  • Hardware monitoring
  • Statistics
  • Tuning
  • Installed management software from the hardware manufacturer is therefore required


Storage Service Consulting

The possible integration of an existing storage infrastructure, the operating system environment and the server landscape influences the choice of storage components. In the case that there are still unknown configurations of components, an evaluation as well as a interoperability test will be performed in advance by us and especially together with the manufacturer concerned.
The correct “Sizing" guarantees at the time of the investment a proper solutions that because of its open and scalable structure enables further data and network growth.


Key Features:

  • Monitoring and if necessary, restarting services
  • E-Mail notification for administration groups
  • Control agent to support the complete solution
  • Monitoring of all components
  • Automatic fail over
  • Maintenance concept with defined SLA’s
  • 3 year ProActiv maintenance of the solution through GFOS Technologieberatung

 

Backup Solutions / Tape Libraries

An automation of the backups with tape libraries increases the security because manual processes are prone to errors.  Fully automatic backup solutions ensure a scalable and promising investment without the human risk factor. Especially in heterogeneous environments, the automation of backups brings with it a economical advantage.

Possible Variations:

  • local backup
  • LAN backup
  • LAN free backup
  • Server less backup